All rooms have SAT-TV, radio, mini bar, direct dial telephone and a safe for your valuables. Holiday Inn Express Hotel & Suites Hamburg is situated near Hamburg Adult Community. After returning back from my work, I checked the room and NOTHING was cleaned. I advise everyone to avoid this hotel, as when something is wrong they will make you feel like you are at fault for complaining. We will allow the contributions to speak for themselves, and we won’t be the judge of reality. cutlery and tableware, option to reuse towels Claim your listing for free to respond to reviews, update your profile and much more. How do you expect people to pay 80% for a nasty bathroom floor?! * All distances are measured in straight lines. 57 likes. Holiday Inn Express Hotel & Suites Hamburg is rated "Superb" by our guests. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. The hotel has 2 towers, one for the standard rooms and one for the higher-category rooms. Holiday Inn Hamburg, Hamburg: 1,004 Hotel Reviews, 495 traveller photos, and great deals for Holiday Inn Hamburg, ranked #157 of 334 hotels in Hamburg and rated 3.5 of 5 at Tripadvisor. Feel at home in one of our comfortable 385 guest rooms, or enjoy the fantastic views over the roof tops of Hamburg from one of our 12 spacious suites. Greater Buffalo Sports Hall of Fame and Fountain Plaza are also worth visiting. Book the Holiday Inn Hamburg - Stay at this 4-star business-friendly hotel in Hamburg. Holiday Inn Suites provides accommodations with a restaurant, free private parking, free bikes and a fitness center. I checked my bed and the housekeeping tried to hide bloodstained sheets with towels. Top room amenities include a minibar, a flat screen TV, and a desk. We regret that we could not convince you of our house and our services. Own or manage this property? Yes, dry cleaning and laundry service are offered to guests. Your feedback will help us improve this feature for all of our customers. After sitting there for 10 minutes I noticed dead bugs on the ceiling and wall in the living room, prompting me to call the night manager up again. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than up to 36 months. to change rooms again. also not a friendly hotel for elderly or disabled person without mobility. In the morning I spoke to someone who had the nerves to tell me he heard about 'my little inconveniences. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. We are sorry that you have had a different experience with our reception staff. All we ask is that you follow a few simple guidelines. We will forward your positive feedback to our team. WiFi is free, and this hotel also features an indoor pool and a restaurant. Staff very friendly and helpful. Holiday Inn Express & Suites Hamburg is a Hotel in Hamburg. Bathrooms include baths or showers and hairdryers. South Shore Golf Course is minutes away. 32-inch flat-screen televisions come with premium cable channels. first. Travel may be permitted only for certain purposes and in particular, touristic travel may not be allowed. Holiday Inn Express Hotel & Suites Hamburg offers 84 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. The most helpful contributions are detailed and help others make better decisions. Business guests enjoy the free breakfast. He declined to share the results of this. Best thing about the hotel are night managers, as they show more empathy than the day managers. Prices are calculated as of 23/11/2020 based on a check-in date of 06/12/2020. Located in Hamburg, Holiday Inn Express Hotel & Suites Hamburg is within a 15-minute drive of New Era Field and Buffalo Niagara Convention Center. Sorry, we are not able to load your property information. If you stayed at this property through Booking.com you can write a review. Guest reviews about specific rooms or units, 1246100,1243780|4,1194500,1238740,1241370,1242370|2,1241370|3,1182410,1224900,1240040,1242370|1,1234580,1206800,1240510,1223840,1215500,1230370,1223840|1,1246130,1242370,1243780,1243780|2, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay, Screens or physical barriers placed between staff and guests in appropriate areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized. Hamburg, has indeed, a vast range of exciting attractions to offer, stunning architecture, famous land marks, nature, culture and entertainment to name a few! Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Please try again. The Holiday Inn Express Hotel & Suites Hamburg offers modern rooms equipped with a flat-screen cable TV and in-room coffee maker. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Our guests praise the breakfast and the pool in our reviews. Dear guest, many thanks for taking the time to give us a review regarding your stay at our hotel. Super comfortable bed, clean shower and bathroom, and a great breakfast. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. What are some restaurants close to Holiday Inn Hamburg? There are no reviews that match your filters. Holiday Inn Express Hotel & Suites Hamburg is located in Hamburg. Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. • During this situation we try very hard to provide a balanced offer for our guests at the table. Respect the privacy of others. An outdoor alternative and not to be missed is a boat trip around the harbour itself. We're sorry, but there was an error submitting your comment. This makes your feedback all the more important to us and we will discuss it internally to improve our service. Reviews are most valuable when they are original and unbiased. I urge you not to support this facility. We regret even more that we could not meet all your expectations. Official site of Holiday Inn Express & Suites Hamburg. Our guests praise the helpful staff and the convenient parking in our reviews. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Didn’t use the restaurant so I can’t review. They gave us 7:30am as the only time for breakfast. Best price guaranteed, book now. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. This service may contain translations powered by Google. Your session will expire in 5 minutes , 0 seconds , due to inactivity. Contributions should be appropriate for a global audience. I responded by informing that all I want now is that last night in room 1703 I have a clean room and that I would check. Please try again later. All content should be genuine and unique to the guest. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. In order to provide you with a room during your stay which nobody else enters except you, we only clean the room before arrival and after departure. Please check your booking number and PIN and try again. She saw the animal in the glass where I caught it, recognized it and brought me to a suite on the 16th floor. The breakfast is basic at best. It takes about ten minutes by car from here to the centre of the city. Holiday Inn Express & Suites H Hotel, 550 feet northeast Red Roof Inn - Buffalo Hamburg Motel, 680 feet northeast Comfort Inn And Suites Hamburg Hotel, 1100 feet northeast After watching TV for a few hours an insect that we all recognise (see picture) flew on my open suitcase, meaning if I had not seen it go in I could have taken it home with me. We would be delighted to prove better service during another stay. View deals for Holiday Inn Hamburg, including fully refundable rates with free cancellation. Stay at this 4-star business-friendly hotel in Hamburg. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Clean it, its your job to clean it, not the customers job to pay for it. Booking not found. We are sorry that we could only offer you the slot at 7:30 am. Best regards, Julia Stendel (Guest Relations), AVOID - Thick mold + weeks of dust + dirty insects + purposeful bloodstains on bedsheets, I arrived in the Holiday Inn Hamburg at the Billwerder Neuer Deich 14. If you're travelling for work, we'll sort the most popular business travel features to the top of the filter menu so you can find them quickly. We will be staying there again.”, “Very convenient off Interstate 90. We are conveniently located off I-75 and Man-O-War Boulevard at Hamburg Pavillion. water bottles Questions and answers should be property or room related. We are happy that you enjoyed it. Discover genuine guest reviews for Holiday Inn Express Hotel & Suites Hamburg along with the … Are there opportunities to exercise at Holiday Inn Hamburg? Please don’t include personal, political, ethical, or religious commentary. Conveniently located restaurants include Café Entenwerder 1, 100/200, and Altdeutsche Küche Elbbruecken. When I complained, I received another room. Enjoy free WiFi, an indoor pool, and a restaurant. Otherwise, we also recommend to have a look at our hotel's own website. We did call to let them know that we would arrive late for our check-in and even then they didn't bother to ask us about preference for breakfast timing. Nevertheless, there are still some restrictions in our hotel at the moment, which we point out under the following link: link For example, our pool, sauna and fitness area unfortunately have to remain closed at the moment. This Hamburg, New York hotel is the ideal location for business and leisure travelers alike. Due to the current legal requirements we offer our guests different timeslots for breakfast. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. See 271 traveller reviews, 87 candid photos, and great deals for Holiday Inn Express Suites Hamburg, ranked #2 of 8 hotels in Hamburg and rated 4.5 of 5 at Tripadvisor. Motels, Banquet Halls & Reception Facilities, Convention Services & Facilities. Located off I-90 and less than 8 km from Ralph Wilson Stadium, this Hamburg Holiday Inn Express features an indoor pool with fountain. Enjoy free breakfast, free WiFi, and free parking. Please see our partners for more details. Holiday Inn Express & Suites Hamburg. Stayed three nights in December 2019. Holiday Inn Express Hotel & Suites Hamburg - Holiday Inn Express Hotel & Suites Hamburg, offering views of Niagara Falls, is situated in close vicinity to Hamburg … Popular attractions Miniatur Wunderland and Hamburg Dungeon are located nearby. Business guests enjoy the free breakfast. The most helpful contributions are detailed and help others make better decisions. The hotel was very clean and the staff were wonderful and on several occasions very helpful. We will check whether we can also place these notices on external booking portals. We hope that you give us the chance to welcome you again despite the inconvenience. Guests can enjoy an on-site restaurant and a lounge during their stay. Discover genuine guest reviews for Holiday Inn Express Hotel & Suites Hamburg along with the latest prices and availability – book now. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Popular Hotel Amenities and Features. Holiday Inn Express Hotel & Suites Hamburg 3565 Commerce Place, Hamburg, New York State, United States 3.2km from downtown Show on map Popular attractions Bills Stadium and South Shore Golf Course are located nearby. There was a problem loading the reviews. Guests can make use of the in-room refrigerators and microwaves. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. The Holiday Inn Express Hotel & Suites features 84 quest rooms and suites, and is an interior corridor hotel conveniently located off I-90 at exit 57 in Hamburg, NY. How can they compensate something I refuse to pay?!? Holiday Inn Express & Suites Hamburg, Hamburg. Popular attractions Bills Stadium and South Shore Golf Course are located nearby. Worst service ever - and disrespectful response to complaints, Visited this hotel with my daughter to relax and enjoy the pool. Booking.com’s role is that of a distributor of feedback from both guest and property. Hamburg Wholesale Market is minutes away. NO SHUTTLE SERVICE!!! Get Holiday Inn Express Hotel & Suites locations, rates, amenities: expert Hamburg research, only at Hotel and Travel Index. Best regards, Julia Stendel (Guest Relations). The property has room service, an ATM and currency exchange for guests. We regret that we could not convince you during your time with us. If you’re looking for privacy, we’ll show you entire places with private kitchens, bathrooms, bedrooms etc. Popular attractions Bills Stadium and South Shore Golf Course are located nearby. However, when we pointed this out to the General Manager (who could only be reached by email), claimed that a parking voucher was a reasonable compensation for this?! Friendly, courteous staff and a clean and comfortable stay was what we expected and you delivered!”, “The hotel was in the middle of the two families we were visiting and very helpful. Bus #3 was a two minute walk from the hotel then 10 minutes to the markets. Furthermore, all services except from breakfast were suspended (including free soft drinks) 'due to COVID’ - when. We are glad, that you enjoyed our service at breakfast. Each room at the 4-star hotel has garden views, and guests can enjoy access to a garden and to barbecue facilities. • Very nice bar. Holiday Inn Lexington - Hamburg, Lexington. This email address is invalid. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. We'll also provide transparency over the status of submitted content. Asked about: Queen Room with Two Queen Beds - Disability Access with Bathtub/Non-Smoking, The property usually replies within a few days. Of course, we will be happy to change your linen or dispose of your rubbish on request. The 4-star Holiday Inn Express Hotel & Suites Hamburg lies within 6 km from Ralph Wilson Stadium. Free Wi-Fi is available throughout the hotel. Who better to tell others about the free breakfast, friendly staff, or quiet room than someone who’s stayed at the property before? Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. During my check-in 10 other guests were surprised by the closed facilities but only one other family could choose to go elsewhere because they didn’t pay in advance. • Dear guest, despite the inconvenience, we hope to welcome you again in the future and would be delighted to prove better service. And how can they think they can still charge me for anything?! Our guests praise the breakfast and the pool in our reviews. Free Wi-Fi is available in all areas. Guests of the Hamburg Holiday Inn have access to a fitness room with cardio equipment and a TV. Enjoy free breakfast, free WiFi, and free parking. The welcoming, light-filled lobby of Holiday Inn Hamburg. They refuse to compensate me and even have the nerve to say that compensation is that I don't have to pay for these 4 nights!!! in fact they just sold it at mini bar prices from the reception instead. Are there any historical sites close to Holiday Inn Hamburg? It was clearly hidden, while it could have been easily replaced. Our Suites at the upper-floors expects you with an outstanding view over Hamburg. South Shore Golf Course and South Park Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Hamburg Fairgrounds and Past and Present. Please check for travel restrictions. Please try again. Are any cleaning services offered at Holiday Inn Hamburg? There are many Uber and Lyft drivers in the area on game day, and a local taxi company called Hamburg Taxi is also sending plenty of extra cars. This hotel is 11.1 mi (17.9 km) from Canalside and 11.2 mi (18 km) from Sahlen Field. Average room. Kind regards, Julia Stendel (Guest Relations), Steigenberger Hotels And Resorts in Hamburg, The Leading Hotels Of The World in Hamburg, Hotels with Complimentary Breakfast in Hamburg, Hotels near PEM Theater an den Elbbruecken, Hotels near Harry Potter und das Verwunschene Kind, Hotels near Hamburg University of Applied Sciences, Hotels near NIT Northern Institute of Technology Management. Visited the Christmas markets. Is parking available at Holiday Inn Hamburg? Imagine our surprise when it was closed and the staff told us that we should have read BOTH their websites, rather than only the one we booked via! Stay at this business-friendly hotel in Hamburg. We look forward to your next stay with us in the future. All our Suites provide a separate living and sleeping room as well as a bathroom and seperate guest toilet. Enjoy free breakfast, free WiFi, and free parking. Would stay here again. This property has taken extra health and hygiene measures to ensure that your safety is their priority –, Located off I-90 and less than 8 km from Ralph Wilson Stadium, this Hamburg Holiday Inn Express features an indoor pool with fountain. Click here to read post guidelines. -Sarah Kary. Pool and sauna a plus after a day of walking around the city. Our guests praise the breakfast and the pool in our reviews. Our guests praise the helpful staff and the convenient parking in our reviews. The front desk staff was very helpful, and checking in and out was a breeze. Destinations, properties, even an address. You can only leave a review within 28 days after check out. In all of my years travelling in all parts of the World, I have never been dismissed with such a disrespect. There are more places to choose from in the Hamburg area. Once a review has been submitted, you can modify it by contacting Booking.com customer service. If I would have a chance to swap Hotel that easily I definitely would do and I won't come back!!! Please click the button below to reload the page. Your question will be published on Booking.com after it has been approved and answered. Now £68 on Tripadvisor: Holiday Inn Express Suites Hamburg, Hamburg. View deals for Holiday Inn Express Hotel & Suites Hamburg, including fully refundable rates with free cancellation. What are some of the property amenities at Holiday Inn Hamburg? There is a special atmosphere in the city this time of the year. ”, “good location, comfortable room and good breakfast”. Is there a shuttle to New Era Field from the hotel? Many travellers enjoy visiting Alter Elbtunnel (4.3 km), St Nikolai Memorial (2.9 km), and Altonaer Rathaus (6.4 km). South Shore Golf Course is minutes away. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. A microwave, refrigerator and ironing facilities are included. more. We always try to meet the wishes of our guests, but unfortunately we cannot guarantee the desired times. These opinions do not necessarily represent the views of Booking.com. View deals for Holiday Inn Hamburg, including fully refundable rates with free cancellation. Booking.com does not accept responsibility or liability for any reviews or responses. A trip to Hamburg is always worth while, regardless of business or pleasure, Holiday Inn Hamburg is delighted to be your host in the famous 'Hansestadt'. Try again. 800-345-8082. View deals for Holiday Inn Express Hotel & Suites Hamburg, including fully refundable rates with free cancellation. the breakfast room staff is very friendly and doing their best due this difficult times ;-) definitely. As I said, I have over 15 videos and photos of thick mold, bad insects in basic rooms and weeks of dust and bloodstained sheets in executive suites. Our hotel is easily reachable by public transport. Bathrooms include baths or showers and hairdryers. We will use the same guidelines and standards for all user-generated content as well as the property replies to that content. It is a charming establishment dating back to 2009. Do you want to see entire homes & apartments first? 87 likes. Check your booking confirmation email to find your booking number and PIN. They should ask breakfast timings at the booking time itself. Response from Julia Stendel, Inhaber at Holiday Inn Hamburg, Response from HI_Hamburg, Manager at Holiday Inn Hamburg. Completely unacceptable of course, I catch the insect and call the night manager. Stay at this business-friendly hotel in Hamburg. Book your stay in Holiday Inn Hamburg only if you are willing to spoil your mood and trip.
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